Conditions of Use

1. About CROCKIFT

CROCKIFT operates from Surat, Gujarat, India, and offers glassware, crockery, and gifting solutions, primarily for bulk and wholesale purchases.

Our website provides product information and business details to help customers explore our product range and contact us regarding orders.

2. Eligibility and Website Use

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and in a manner that does not interfere with the website's operation or the rights of others.

You must not:

• Use the website for fraudulent, unlawful, or misleading activities.
• Attempt unauthorized access to the website or its systems.
• Introduce viruses, malicious code, or harmful material.
• Copy, reproduce, or misuse website content without permission.
• Submit false information or impersonate another person or business.

3. Wholesale and Minimum Order Value

CROCKIFT primarily deals in bulk and wholesale orders.

The minimum order value is ₹5,000. Orders below this amount may not be accepted.

Customers are encouraged to confirm product availability, quantities, applicable prices, shipping arrangements, and estimated dispatch timelines with our team before confirming an order.

4. Product Information and Availability

We make reasonable efforts to display accurate product descriptions, images, specifications, and other relevant information.

However, actual products may vary slightly in appearance, colour, finish, packaging, or other characteristics due to manufacturing processes, photography, lighting, or supplier variations.

Product availability may change without notice. Displaying a product on our website does not guarantee that it is currently in stock.

Gifting products and special gifting requirements are available on order. Such products may require additional procurement or preparation time. Availability, pricing, and expected timelines should be confirmed before order confirmation.

5. Prices and Quotations

Prices, quotations, and product details may change depending on stock availability, order quantity, supplier pricing, product specifications, and other relevant business factors.

Any applicable taxes, shipping charges, transportation fees, or other additional costs will be communicated as appropriate.

A quotation is subject to its stated validity period, if any, and confirmation by CROCKIFT. Customers should obtain confirmation of the final price and order details before making payment.

6. Order Confirmation and Processing

An enquiry, quotation request, or order submission does not automatically guarantee acceptance of an order.

Orders are subject to product availability, confirmation of pricing and quantities, payment verification, and acceptance by CROCKIFT.

Order processing and procurement may begin after payment confirmation, depending on the agreed arrangements.

For bulk and special gifting orders, customers should confirm the expected processing and dispatch timeline with our team.

7. Payment Terms

100% advance payment is required for all orders, unless CROCKIFT expressly agrees otherwise in writing.

Customers must use the payment method communicated by our team and provide accurate payment details when required for verification.

Orders will be processed for dispatch after the required payment has been received and verified, subject to product availability and the agreed order terms.

CROCKIFT will not request customers to disclose confidential banking credentials, passwords, PINs, or OTPs.

8. Shipping and Delivery

Shipping arrangements, charges, and estimated delivery timelines depend on the order quantity, product type, shipment size, destination, and selected transporter or logistics provider.

Customers must provide accurate delivery details and contact information.

CROCKIFT takes reasonable care when packing products and preparing orders for dispatch. Delivery timelines may be affected by transport delays, weather, holidays, or other circumstances beyond our reasonable control.

For further details, please refer to our Shipping & Delivery Policy:

https://crockift.com/shipping-returns

9. Customer Responsibilities

Customers are responsible for:

• Providing accurate contact, billing, and delivery information.
• Reviewing product specifications, quantities, prices, and order details before confirmation.
• Making payments according to the agreed payment terms.
• Confirming special requirements, including gifting specifications and bulk quantities, before placing an order.
• Providing any information reasonably required to process and deliver their orders.

10. Intellectual Property

Unless otherwise stated, the CROCKIFT name, logo, website design, written content, graphics, and other original website materials are owned by or used with permission by CROCKIFT.

You may not reproduce, distribute, modify, publish, or commercially use these materials without prior authorization from the relevant rights holder, except where permitted by applicable law.

Product names, logos, images, and trademarks belonging to third parties remain the property of their respective owners.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including messaging platforms, maps, payment providers, and social media channels.

These services may operate under their own terms and policies. CROCKIFT does not control all third-party content or services and is not responsible for their independent policies or practices.

Customers should review the applicable terms before using external services.

12. Website Availability and Accuracy

We aim to keep our website available and its information reasonably accurate. However, we do not guarantee uninterrupted access, error-free operation, or that all information will always be complete or current.

We may update, modify, suspend, or discontinue website features or content when reasonably necessary.

Nothing in these Conditions excludes any guarantee or obligation that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, CROCKIFT will not be liable for losses arising from unauthorized use of the website, temporary website interruptions, third-party service failures, or circumstances beyond our reasonable control.

Nothing in these Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protections and other mandatory legal rights.

Any order-specific rights and obligations will be governed by the applicable order terms and relevant policies, subject to applicable law.

14. Privacy

Your use of our website may involve the collection and processing of personal or business information.

Please review our Privacy Notice to understand how information is handled:

https://crockift.com/privacy-notice

15. Changes to These Conditions

CROCKIFT may update these Conditions of Use from time to time to reflect changes in our website, business operations, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after updated conditions are published indicates your acceptance of the revised conditions only to the extent recognized under applicable law.

16. Governing Law and Jurisdiction

These Conditions of Use are governed by the laws of India.

Any dispute will be handled by the competent courts or authorities having jurisdiction under applicable Indian law. Nothing in this clause removes any mandatory rights or remedies available under applicable law.

17. Contact Us

If you have any questions regarding these Conditions of Use, please contact us.