Shipping & returns

1. Minimum Order Value

CROCKIFT accepts wholesale and bulk orders with a minimum order value of ₹5,000.

We primarily cater to business customers looking for quality products at competitive wholesale rates. Orders below the minimum order value may not be accepted.

2. Product Availability & Orders

We offer a wide range of glassware, crockery, and gifting solutions.

• Regularly available products are subject to stock availability.
• All gifting items and special gifting requirements are available on order.
• Certain products may require additional preparation or procurement time.
• Product availability and estimated dispatch timelines will be communicated before order confirmation, wherever applicable.

Customers are encouraged to confirm product availability, quantities, pricing, and delivery arrangements before placing an order.

3. Payment Terms

100% advance payment is required for all orders.

Order processing and procurement will begin after payment confirmation, subject to product availability and any agreed arrangements.

Orders will be prepared for dispatch only after the required payment has been received.

4. Order Processing & Dispatch

Orders are processed after payment confirmation and verification of product availability.

Dispatch timelines may vary depending on the quantity ordered, product availability, packaging requirements, and whether any items need to be procured specially.

For bulk orders and gifting orders, customers are advised to confirm the expected dispatch timeline with our team before placing their order.

5. Packaging & Shipping

CROCKIFT takes care to pack products properly and prepare parcels for safe transportation. We make reasonable efforts to ensure that goods are securely packed before dispatch.

Shipping and transportation arrangements may vary depending on the destination, order size, product type, and availability of transport services.

Delivery timelines are estimates and may be affected by transport delays, weather conditions, holidays, or other circumstances beyond our control.

6. Transport & Transit Damage

We take care to pack and dispatch orders carefully. However, glassware, crockery, and other fragile products may be exposed to risks during transportation.

Customers are encouraged to discuss suitable transportation arrangements and any available transit insurance options with our team before dispatch.

7. Shipping Charges

Shipping and transportation charges depend on the order quantity, shipment weight and volume, delivery destination, and the selected transport or logistics service.

Applicable shipping charges will be communicated to the customer before dispatch, wherever applicable.

8. Delivery Information

Customers are responsible for providing a complete and accurate delivery address, contact number, and other information required for shipment.

Delivery timelines depend on the destination and the transporter or logistics provider. Any delivery timeline communicated by CROCKIFT is an estimate unless expressly confirmed otherwise.

9. Contact Us

For questions regarding bulk orders, product availability, gifting requirements, payment, shipping charges, or delivery arrangements, please contact us.